Privacy Policy
**Effective Date:** July 2026
At **Savannah Riverboat Cruises** (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a reservation, apply for employment, or communicate with us, including through SMS (text messaging).
Information We Collect
We may collect personal information that you voluntarily provide, including:
* Name
* Email address
* Mobile and telephone numbers
* Mailing address
* Reservation and event information
* Payment information (processed securely through our payment providers)
* Employment application information
* Information submitted through contact forms, emails, phone calls, or text messages
When you visit our website, we may also automatically collect certain information such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.
How We Use Your Information
We use your information to:
* Process and manage cruise reservations and event bookings.
Confirm, modify, or cancel reservations.
* Respond to customer questions and service requests.
* Provide important updates regarding cruises, schedules, weather-related changes, or special events.
* Process employment applications and communicate with job applicants.
* Improve our website, services, and customer experience.
* Send marketing communications only when you have elected to receive them.
* Comply with legal and regulatory requirements.
SMS (Text Messaging) Communications
If you provide your mobile phone number and consent to receive text messages, Savannah Riverboat Cruises may send SMS messages related to:
* Reservation confirmations and reminders
Customer service communications
* Cruise or event updates
* Weather-related schedule changes
* Follow-up regarding customer inquiries
* Employment application updates and communication with job candidates
* Promotional offers and special events (only if you have opted in to receive marketing messages)
Message frequency may vary depending on your interactions with us.
Message and data rates may apply according to your mobile carrier’s plan.
You may opt out of receiving SMS messages at any time by replying **STOP** to any message. After opting out, you will receive one final confirmation message and will no longer receive SMS messages from us unless you opt in again.
For assistance, reply **HELP** or contact us using the information listed below.
SMS Privacy Commitment
**SMS consent is not shared with third parties or affiliates for marketing purposes.**
We do not sell, rent, or share your mobile phone number or your SMS opt-in information with third parties for their own advertising or marketing purposes.
We may share your information with trusted service providers that assist us in operating our business and delivering text messages, reservations, recruiting communications, or other services on our behalf. These providers are contractually required to protect your information and may use it only to perform services for Savannah Riverboat Cruises.
Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality, understand website usage, and enhance the user experience. You may adjust your browser settings to decline cookies; however, some website features may not function properly.
Information Sharing
We may disclose your personal information:
* To trusted vendors and service providers who support our operations.
* To payment processors for secure transaction processing.
* To comply with applicable laws, regulations, or legal requests.
* To protect the rights, property, or safety of Savannah Riverboat Cruises, our guests, employees, or others.
*
In connection with a merger, acquisition, or sale of business assets.
We do **not** sell your personal information.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Your Choices
You may:
* Request access to or correction of your personal information.
* Request deletion of your personal information where permitted by law.
* Opt out of marketing emails using the unsubscribe link provided in those communications.
* Opt out of text messages at any time by replying **STOP**
Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
**Savannah Riverboat Cruises**
9 East River Street
Savannah, GA 31401
Phone: (912) 232-6404
Website: https://savannahriverboat.com
Email: info@savannahriverboat.com